Contact

Contact Beautivo Support

Tell us what happened and include enough technical detail for us to help.

Email support

Start a support email

support@onyxtech.co.th
We aim to respond within 2–3 business days.

Support categories

  • Installation
  • Camera Extension
  • Camera not detected
  • OBS setup
  • Beauty effects
  • Subscription and billing
  • Privacy
  • Bug report
  • Feature request

Diagnostic checklist

Please include:

  • Beautivo version
  • macOS version
  • Mac model and processor
  • Camera model
  • Destination app and version
  • Selected resolution and frame rate
  • A screenshot with private information removed
  • Steps to reproduce

Company

ONYX TECH CO., LTD.
1080, Mu 6, Ao Noi Sub-district,
Mueang Prachuap Khiri Khan District,
Prachuap Khiri Khan Province, Thailand